Help centre

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Tutorials, answers and a team that actually picks up when you call. Just choose your topic.

The digital learning centre

Video tutorials for every step

Click to play — videos load only after your click (GDPR-friendly). Tutorials are currently in German; English subtitles are available via the YouTube player.

Getting started

5 videos
What is XBuild?
What is XBuild?

The overview in a few minutes: what XBuild can do and how it relieves your team.

Introduction: first steps with XBuild
Introduction: first steps with XBuild

The complete tour — login, project, participants, tickets, drawings, minutes.

How do I activate my XBuild package?
How do I activate my XBuild package?

Getting started is this easy — explained step by step.

Free registration and project start
Free registration and project start

In 2:15 minutes: how quickly and freely you launch your first project.

Fast project setup with project templates
Fast project setup with project templates

How to cut project setup time to a minimum.

How-tos

8 videos
Creating custom ticket reports
Creating custom ticket reports

A custom report from existing tickets in just a few clicks.

Customizing your dashboard
Customizing your dashboard

Your start view, your widgets, your filters — set up in no time.

Printing plan views with customizations
Printing plan views with customizations

A much-requested feature — here is the quick way.

Printing custom ticket reports
Printing custom ticket reports

Requested feature: print custom ticket reports — in a few clicks.

Plan-based ways of working — part 1
Plan-based ways of working — part 1

How good plan-based working is on site — and how easy it is.

Plan-based ways of working — part 2
Plan-based ways of working — part 2

Part two: even more possibilities directly on the drawing.

Customizing the project space
Customizing the project space

Features are good when they are simple and solve problems fast.

Why minute-taking is really this fast
Why minute-taking is really this fast

How elegantly you write your construction minutes — quickly and completely.

XBuild Mobile

1 videos
XBuild Mobile settings
XBuild Mobile settings

How to configure the mobile app optimally.

Didn’t find it? We are personally here for you.

Real support from real people — Mon–Fri, 9 am–5 pm. No hold music, no ticket limbo.

🇦🇹 +43 512 25 77 01 🇩🇪 +49 89 244 132 67 Contact
FAQ

Questions & answers

With registration you automatically receive XBuild PRO with all available add-ons in full for 30 days, free of charge. Activation is fully automatic. At the end of the trial you are free to choose a licence package. If you choose none, you are automatically downgraded to XBuild FREE and can keep using your account as usual. Upgrading later is possible at any time.

XBuild is a web application that works in all modern web browsers — no installation. We recommend Google Chrome or Mozilla Firefox. The mobile apps are available for Apple iOS and Android and can be downloaded free of charge from the app stores.

Yes, the XBuild mobile apps for iOS and Android have an offline mode. You can store all project data offline and create new records such as tickets and photos. When you are back online, your changes are automatically synchronized with all project participants.

Yes! Whether during the trial or as an active PRO user: you can download your complete project including all project data and the activity log at any time via the web application — directly in the context menu of the respective project.

Our licence packages are always monthly — you commit to no long contract term. After cancellation your active licence expires. Important: download your project data before the end of the payment period. XBuild reminds you several times so no data is lost.

Simply add project participants to a project — with roles such as subcontractor, expert and project administrator. Subcontractors are free and unlimited. Via “external access” you give outsiders straightforward access to defined project files.

Yes, you can add further licences at any time — fees are billed pro rata within the current payment period. Downgrades are also possible at any time, both for licences and active add-ons.

Credit card (all common ones), SEPA direct debit and PayPal. All payments are processed securely via Braintree, GoCardless and PayPal. You manage and change your payment methods at any time in the XBuild billing centre.

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